Responsible Gaming at soldbaji —
Your safety is our priority
Keep entertainment within limits. soldbaji offers you deposit limits, time-out, and self-exclusion tools to keep you safe.
What does responsible gaming mean?
Online gaming and betting should be purely for entertainment — it is not a source of income or a way to solve problems. soldbaji believes that gaming is most enjoyable when every player is aware of their budget, time, and mental state.
Responsible gaming means playing with awareness, setting your own limits, and taking a break when needed. On the soldbaji platform, we provide a number of tools and features to help you stay within those limits.
Our responsible gaming policy applies only to individuals aged 21 or older. If you are under 21, please refrain from using this platform.
Warning Signs
If any of the following apply to you, please seek support:
- Betting more to recover losses
- Skipping daily responsibilities because of betting
- Hiding gaming from family or friends
- Spending beyond your means
- Being unable to stop gaming
- Playing to escape stress or anxiety
Our Protection Tools
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, you will not be able to deposit beyond the specified amount, making it easier to manage your budget. Contact live chat for assistance.
Time-Out Break
If you feel you need a break for a while, you can temporarily close your account for a set period. Time-outs can be chosen from 24 hours up to 6 weeks. During a time-out, you will not be able to log in or make deposits.
Self-Exclusion
Choose self-exclusion if you need a long-term break. You can close your account from 6 months up to permanently. Opening a new account is not possible while self-exclusion is active. Submit your request via live chat.
Gaming History Review
You can view and review your betting and gaming history at any time. Regularly checking how much time and money you are spending makes it easier to stay aware of your situation.
Minor Protection
soldbaji strictly follows a 21+ age policy. Use parental control software to prevent minors from gaining access. Keep your device and account details out of reach of children.
24/7 Support Team
Our Bengali-language support team is always ready to help with any gaming-related concerns. Get instant help through live chat. Keeping your conversation confidential is our responsibility.
Summary of Limits and Control Tools
| Tool Name | Description | Time to Take Effect |
|---|---|---|
| Deposit Limit | Set a maximum daily / weekly / monthly deposit amount | Immediate |
| Time-Out | Temporarily close account for 24 hours to 6 weeks | Immediate |
| Self-Exclusion | Close account from 6 months up to permanently | Immediate |
| Gaming History | Review complete betting and transaction records | Always available |
| Live Chat Support | 24/7 support in Bengali — confidentiality guaranteed | Always available |
To activate any tool, contact our live chat or email [email protected].
Support Center
Live Chat
24 hours, 7 days — instant help in Bengali
Email
[email protected]
Response Time
Instant on live chat; quick response by email
8 Tips for Safe Gaming
Set your budget first. Allocate a specific amount of money before each gaming session and do not spend beyond that limit.
Keep the possibility of loss in mind. Losing is a normal part of betting and gaming. Do not bet more to try to recover losses.
Set a time limit. Decide in advance how much time you will spend gaming each day. Use a clock or alarm to remind yourself.
Do not play under stress. Avoid gaming when you are feeling down, angry, or anxious — it can make things worse.
Take regular breaks. Do not game for long stretches without stopping. Take at least one break every hour.
Do not play under the influence of alcohol or substances. It is harder to make sound decisions under the influence, and the risk of unnecessary losses increases.
Be open with family and friends. Hiding your gaming is a warning sign. Talk to the people close to you.
There is no shame in asking for help. If you feel you are losing control over your gaming, contact the soldbaji support team.
Age Limit and Minor Protection
To use the soldbaji platform, you must be at least 21 years old. We verify age when an account is opened and may request additional documents if needed.
If there are children or teenagers in your household, take the following steps to prevent their access:
- Never share your soldbaji login details with anyone.
- Always log out when you finish gaming.
- Use a PIN or password lock on your device.
- Install parental control software.
- Try to avoid gaming in front of children.
Identity Verification Process
We verify the age and identity of every account through a KYC (Know Your Customer) process. Verification is done using a national ID card or passport. Withdrawals are not possible until verification is complete.
Assess Yourself
Ask yourself the following questions. If one or more answers are "yes", consider speaking with our support team.
Do you find it difficult to stop gaming?
Is gaming affecting your family or work?
Are you trying to recover losses by betting more after a loss?
Are you lying to hide your gaming?
Are you skipping sleep or meals to game?
Are you thinking about gaming too much?
If any of these questions concern you, our responsible gaming team is ready to help. Write to us on live chat or email [email protected].
Common Questions about Responsible Gaming
Stay entertained, stay in control
Enjoy gaming responsibly at soldbaji. We are always here for any support you need.