Your Privacy Is Our Priority

1 Scope and Definitions

This privacy policy applies to the soldbaji.cam website and all services connected to it. "Personal information" means any information that can directly or indirectly identify you — such as your name, email address, mobile number, financial transaction details, device information, and IP address.

soldbaji provides services to users in Bangladesh and processes data in accordance with applicable Bangladeshi laws and regulations. Please read this policy carefully and in full before using this platform.

2 What Information We Collect

soldbaji collects the following types of information:

• Registration Information: Full name, email address, mobile number, date of birth, and password provided when creating a member account.
• Identity Verification Information: Copies of a national identity card, passport, or other government-issued ID as part of the KYC process.
• Financial Information: Details of deposit and withdrawal transactions made via bKash, Nagad, Rocket, or bank transfer. Card numbers or bank account numbers are not stored directly on our servers.
• Usage Information: Game play history on the platform, betting records, login times and dates, browsing activity, and preferred game categories.
• Technical Information: IP address, browser type and version, device model, operating system, cookies, and session data.
• Communication Information: Details of messages you send via live chat or email.

3 How We Collect Information

soldbaji collects your information in the following ways:

• Directly Provided Information: When you register, log in, fill out forms, or contact us.
• Automatic Collection: Your browsing activity is automatically recorded through cookies, web beacons, and log files.
• Third-Party Verification: Limited information may be received from trusted partner services for identity verification and payment processing.

We never collect your information without your knowledge or consent.

4 Purpose of Data Use

Collected information is used only for the following purposes:

1. Creating accounts, verifying identity, and ensuring secure login.
2. Processing deposit and withdrawal transactions and maintaining their history.
3. Ensuring responsible gaming and helping set account limits where needed.
4. Preventing fraud, money laundering, and other illegal activity.
5. Providing customer support and resolving issues.
6. Improving platform services and fixing technical errors.
7. Complying with applicable laws and regulations and meeting regulatory requirements.
8. Sending relevant promotional and bonus information with your consent.

5 Data Disclosure and Third Parties

soldbaji never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Processors: Limited financial information required to process bKash, Nagad, and Rocket transactions may be shared with these service providers.
• Identity Verification Services: Trusted verification partners for completing KYC.
• Legal Obligations: In accordance with valid orders from Bangladeshi courts, government authorities, or law enforcement agencies.
• Technology Partners: Hosting and cybersecurity service providers required to operate the platform, who work under strict confidentiality agreements.

Information shared with third parties is always limited to the minimum necessary.

6 Cookie Policy

The soldbaji.cam website uses cookies and similar tracking technologies. Cookies are small data files stored on your device that improve your browsing experience.

We use the following cookies:

• Essential Cookies: Necessary to maintain login sessions and ensure security.
• Functionality Cookies: To remember your preferences (language, game settings).
• Analytics Cookies: To understand which parts of the platform are used most and to improve services.

Cookies can be disabled from your browser settings, though this may limit some platform functionality.

7 Data Storage and Security

soldbaji follows both technical and administrative safeguards to protect your information:

• 256-bit SSL encryption used for all data transmission.
• Sensitive information stored in an encrypted state.
• Access controls — only authorized staff can access the information they need.
• Regular security assessments and audits conducted.
• A process for notifying users promptly in the event of a data breach.

How long data is retained depends on the type of information and legal requirements. In general, some information must be kept for the applicable legal period after an account is closed.

8 Your Rights

As a soldbaji user, you have the following rights:

• Right to Access: You can request a copy of the information collected about you at any time.
• Right to Rectification: The right to request correction of incomplete or inaccurate information.
• Right to Erasure: You may request that your information be deleted in certain circumstances, though this may not be possible if legal obligations apply.
• Right to Object to Processing: The right to object to the use of your information for marketing purposes.
• Right to Portability: The right to receive your information in a structured, machine-readable format.
• Right to Withdraw Consent: You may withdraw consent given for marketing communications or specific processing at any time.

To exercise these rights, send an email to [email protected] or contact us via 24/7 live chat.

9 Protection of Minors

soldbaji is for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21. Age is verified at the time of registration.

If we are informed that a minor's information is in our system, we will immediately delete that information and close the account.

10 International Data Transfers

Your information may be stored or processed on servers outside Bangladesh as needed to provide our services. In such cases, we ensure that:

• Adequate data protection laws exist in the destination country, or
• Appropriate contractual safeguards are in place for the data transfer.

In all cases, your information will remain protected in accordance with the security standards described in this policy.

11 Responsible Gaming and Data Use

soldbaji places responsible gaming as its highest priority. Your gaming data may be used for this purpose:

• To identify problematic gaming behavior and recommend limits where needed.
• To apply self-exclusion or deposit limit requests.
• To provide gaming breaks or account suspension when needed.

To learn more about responsible gaming, visit our Responsible Gaming page.

12 Notice Regarding Third-Party Websites

Content from certain game providers (such as Pragmatic Play, Spribe, JILI) may appear on soldbaji.cam. These third-party providers have their own privacy policies, for which we are not responsible. However, they are required to follow our privacy standards when providing services on our platform.

13 Changes to This Policy

soldbaji reserves the right to update this privacy policy as needed. For significant changes, we will notify you by email or through the platform. The "Last Updated" date at the top of the policy will always reflect the most recent revision.

Continued use of the platform after changes means you accept the updated policy. We recommend reviewing this policy on each visit.

14 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

We aim to respond to all data-related requests as quickly as possible and within the timeframe required by law. Ensuring the protection of your information is our responsibility and we are committed to it.